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Managed IT

Managed IT

Take the stress out of IT with our Managed IT Services

Would you like peace of mind knowing that your IT & Telephone System is being taken care of on a fixed monthly agreement with no surprises?

With NQIT's Managed IT Services, you get proactive 1-1 management of your IT systems at a fixed price per month. No surprises, no downtime, just complete 100% Townsville local support. By removing the IT burden and financial worry of large and unexpected IT invoices, you enjoy the benefits of:

  • Affordable, fixed and reduced IT costs
  • Local certified and experienced technicians
  • Better efficiency and productivity
  • More reliable IT infrastructure

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VoIP

VoIP

Replace your old "Phone System" and test VoIP for free for 14 days.

Still stuck in the traditional telephony system that cannot give you the competitive edge? Worried about how much it will cost to get a new system? Or mounting phone bills starting to get out of hand? NQIT can help.

Talk to us about getting a Business VoIP system that will not break the bank. We set up, monitor and maintain VoIP phone systems for businesses across all of Australia and New Zealand.

Choose the VoIP solution that fits your business needs.

Try now for 14 days free

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Internet

Internet

Internet solutions that grow as your business grows.

A "Business Grade Internet" connection is a requirement, not an option. Regardless of what your Internet needs are, NQIT can provide a wide range of connectivity options for you.

Our Business Internet solutions are not only versatile but also grow as your company grows. We guarantee 99.99% uptime and our service is compliant with industry standards.

Tell us what your business requires, and we’ll show you the different connectivity options available to you. Whether it’s wireless, broadband, cable Internet, or T1 and beyond, we can set up, maintain and provide support for your Internet connectivity. Say goodbye to downtime.

Look no further for affordable and dependable Internet connectivity. Talk to us today

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Data Centre

Data Centre

Secure Data Centre solutions that fit your budget

Have you been looking to move your data to the cloud or off-premise but it's always been too expensive in the past? NQIT can now provide you with a Data Centre solution that can fit your budget. Our 24/7 Secure and Redundant Data Centre Location is Townsville based and provides the same security and peace of mind as the big city centres.

  • Your data locally based in Townsville
  • Disaster proof, secured location
  • Affordable rack space starting from 1RU
  • High-Speed data up to 1GBPS
  • Dedicated IP Range CTA

Talk to us now and let us tailor a solution for your business.

Enquire now

IT Services, Phones and Internet Supporting North Queensland Business

Experience the NQIT Difference, you'll never look back!
Difference

We only do Managed IT Services, NO Adhoc support ever. This means that we understand, know and fully document your business requirements inside out.

Expertise

Our team is made up of certified, highly experienced and trained technicians that are dedicated to providing your business with outstanding service.

Fixed Costs

With fixed cost monthly agreements you can budget easily and start saving money before you know it.

Local

We are completely Townsville based, which means no time differences and no offshoring. We'll also be at your office in a flash with no call out fees.

We Help You Grow

We share in your goal to see your business prosper. That’s why we make ourselves accountable for IT problems and are happy when you are happy.

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Latest News

Unlock the potential of remote work
19 August 2022
Unlock the potential of remote work

While the COVID-19 pandemic has waned, we may yet see a resurgence if we fail to suppress its current and future variants. One way we’re preventing the spread of coronavirus is by implementing remote work strategies. Remote work allows people to work through quarantines, as well as keep companies and even economies afloat. Here’s a rundown of exceptional tools many remote teams are using. But first, here’s why remote work is a boon for businesses For both employers and employees, a remote working arrangement has attractive benefits. Many remote workers report increased job satisfaction ⁠— being spared the stress of a daily commute and having a better work-life balance boost their productivity and overall happiness. At the same time, organisations can tap into a potentially larger labor pool, hiring from just about anywhere and finding highly skilled talent at lower rates. And in the face of natural calamities, outages, and the ongoing pandemic, a distributed workforce becomes a necessary business continuity measure — a means to protect employees and keep productivity up, even as traditional workplaces remain unavailable. All of this is possible because we have the technologies to support remote work. With a plethora of software to choose from, we’ve selected the ones that will help your remote teams thrive. Real-time communication and collaboration software Every successful organisation needs to communicate. When communication breaks down, productivity and engagement suffer. Given the lack of face-to-face contact, regular, real-time communication is arguably more critical for remote teams and their managers. The following apps make it possible, seamless, and simple. Remote desktop applications Work computers often have business apps that our PCs don’t. Accessing your work computer while on the go or out of the office was once unheard of. Remote desktop apps have made it possible, allowing users to work remotely on a computer through another device and from any location. Project management essentials When you’re managing dozens of team members located in different parts of the globe, things can start to fall apart quickly. Time differences and distance can create significant complexity if you lack the right tools. These two apps can help you overcome the challenges and streamline project organisation and collaboration. With the current global crisis, remote working tools have become even more crucial to sustaining productivity, accomplishing projects, and solidifying distributed teams. It’s important your organisation chooses ones that are well-suited to budget, infrastructure, and goals. Our experts can help make a proper assessment and configure the perfect remote working setup. Talk to us today.

Safeguard your mobile devices with these tips
5 August 2022
Safeguard your mobile devices with these tips

Mobile devices are generally less secure than laptop and desktop computers. While there are available anti-malware applications for smartphones and tablets, they aren’t as comprehensive as those for laptops and desktops. Additionally, some mobile devices aren’t compatible with certain security applications or measures implemented by businesses. That’s why it’s even more important to keep track of and manage all the mobile devices your staff uses to access sensitive company data. Here are a few helpful tips to do so. Ensure mobile OS is up to date The updates to Apple and Android operating systems (OS) improve overall user experience, but their most important function is to fix security vulnerabilities. Reduce your business’s exposure to threats by installing updates for all devices as soon as they become available. Don’t delay updates, as doing so gives cybercriminals ample time to exploit vulnerabilities on devices that run on an outdated OS. Install business applications only Downloading apps seems harmless. However, lenient policies on what should and shouldn’t be downloaded on company mobile devices could lead to staff installing non-business-related apps, many of which are notorious for malicious advertising codes and other threats. It’s imperative that employees download and install only business applications necessary for their work on their company-issued mobile devices. Be careful when connecting to public Wi-Fi networks Emergencies may compel your staff to use password-free Wi-Fi networks in hotels, airports, cafes, and other public places. Connecting to an open network can expose your confidential information and sensitive company data to cybercriminals connected to the same network. You can avoid this by providing a practical internet data plan, preferably one that includes roaming services, for remote workers. And if connecting to a public Wi-Fi network is really necessary, using a reputable virtual private network (VPN) can help protect your sensitive data. A VPN creates a direct, secure connection for data from your end to your intended point on the internet. Enable phone tracking tools Losing a company-issued mobile device is unfortunate. Devices can be misplaced or stolen, but enabling Find My iPhone for iOS devices, GPS Phone Tracker for Android, or any device-tracking app helps users locate lost phones. Some also have the option to delete data on stolen devices. Downloading and setting up such an app takes only a few minutes and it will give you peace of mind knowing that even if your phone is lost or stolen, its contents will not be compromised. Screen SMS carefully SMS phishing can be used to trick you into clicking malicious links. Cybercriminals send messages purporting to be from someone you know, asking you to urgently disclose confidential information. Should you encounter such an SMS, you can either delete it or alert your IT department. You can also block unknown senders without even opening their messages. Mobile devices are becoming more critical to operations. And with more devices open to attacks, businesses must bolster their cybersecurity efforts. Malicious actors will exploit every possible vulnerability and that includes those in unsecured smartphones and tablets. Get in touch with us if you need comprehensive security solutions for your business.

The Easiest Way To Disaster-Proof Your Cyber Security
22 July 2022
The Easiest Way To Disaster-Proof Your Cyber Security

Though no one would dispute the increasing prevalence of cyber-attacks on businesses in recent years, many small-business owners believe themselves and their business to be immune to such attacks. Broadly speaking, many small-business owners are likely to think that cybercriminals will go after the bigger fish. However, the fact of the matter is that cyber-attacks are crimes of opportunity, and small businesses often have access to a good amount of sensitive data without many major safeguards. In other words, they’re low-hanging fruit, ripe for the picking. Back in 2019, two-thirds of respondents to a survey about cyber security didn’t believe that their small to mid-size business (SMB) would fall victim to a cyber-attack. Consequently, only 9% of respondents said cyber security was a top priority for their business, and 60% didn’t have any sort of plan for deterring a cyber-attack. All of this, despite the fact that, according to a report from CNBC, SMBs endured 43% of reported cyber-attacks, and according to data from the Ponemon Institute and Keeper Security, 76% of SMBs in the U.S. alone reportedly endured a cyber-attack within the previous year. Every small-business owner should have some plan for deterring cyber-attacks so they don’t end up as another statistic. Here are a few strategies for keeping the cybercriminals at bay. Boost Your Cloud Security Storing data in the cloud is easy and cost-effective, but you should take care to find the most secure cloud storage platforms. Not all cloud platforms make security a priority, but some do. Secure All Parts Of Your Network Our computers and the many smart devices hooked up to our network can become weak spots for hackers to get in. Taking steps to safeguard each device in your network with strong passwords and robust authentication measures will go a long way toward keeping the hackers at bay. In fact, one of the most basic security measures you can take for your network is to restrict access to your WiFi with a strong password. Invest In Extra Security Measures Virtual private networks (VPNs) and firewalls are tools that are highly effective in protecting against cyber-attacks, even if they can’t prevent 100% of them. Pay Attention To Updates And Upgrades When you get notified that one of the technological tools that you use has a new update, it’s easy to ignore it. However, you should commit to regularly updating and upgrading these tools because developers will often add patches to their programs that make them more secure against attacks with each update. So, it behooves business owners to regularly install updates for their tech tools. Back Up Your Data With one of the most common forms of cyber-attacks being ransomware attacks, where hackers will hold your company data hostage until you pay them a ransom amount, having your company data stored on multiple backups can ensure that your business won’t crumble due to your data’s inaccessibility. Limit Employee Access To Your Network As much as we’d wish it were true, many cyber-attacks don’t come from outside of your company. Instead, they originate from within. If you want to limit the amount of damage that someone inside your company can do in a cyber-attack, the best course of action is to limit their access to different parts of your network. Train Your Employees At the same time, just as many cyber-attacks occur not because of an employee’s malicious intent, but because of their ignorance. They click on a link in a sketchy e-mail and fall for a phishing scheme, volunteer their password info without thinking about it or choose a weak password for their computer. That’s why you need to dedicate time to training your employees on best practices when it comes to security. Set Up A ‘Security Culture’ At Your Workplace You need to make cyber security a top priority, not just for your IT department, but for every department at your business. When everyone works together to protect their workplace from a cyber-attack, you have a better chance of actually succeeding. Will protecting your business from a cyber-attack require a good amount of time and money? Absolutely. Can you afford to ignore the prevalence of cyber-attacks any longer? Statistically, no. The sad truth is that 60% of SMBs that fall victim to a cyber-attack end up shuttering within six months. Don’t put yourself in that kind of position. Instead, take your business’s cyber security seriously.

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