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Managed IT

Managed IT

Do you know your business systems need an upgrade but don’t know where to start?
Are you concerned that maybe your data is at risk?
Do you only think about IT when something’s not working – then hate dealing with the issue?
Are you ready to take your business to the next level?

If you answered yes to any of the above, then it’s time to consider Managed IT Services for your business.

Our ongoing monthly service not only takes the stress out of IT, but it helps you grow your business. Our North Queensland technicians get to know and understand your business, so we can proactively customise IT solutions to suit your unique requirements.

Throw your IT frustrations away.

Our Managed IT Service gives you the framework to grow your business, with:

The ultimate cyber protection with our Cyber Guard solution (potentially saving you thousands in the event of a cyber attack!)

Peace of mind that your data and networks are secure, with data backup, disaster recovery & business continuity all covered.

Improved efficiency and productivity – better for your customers and your bottom line!

Happier staff – they don’t have to deal with slow systems or IT issues.

Unparalleled support, with a dedicated 24/7 customer portal and priority access to our experienced Townsville-based technicians (no call out fee!)

Minimal disruption and downtime with our 24/7 monitoring – we usually know of any issues before you do, and can resolve them asap.

Budget with certainty – with our monthly fixed price agreement, you’re given discounted rates and won't be stuck with unforeseen IT expenses.
A complete 'one stop shop' IT solution. We've got all aspects of your IT covered - from internet, phone systems, computer repairs, data, software, printers, hardware, networks.
See the return on your investment - your IT systems are fully documented with monthly reports.

Experience the NQIT Difference, you'll never look back!

Difference

We only do Managed IT Services, NO Adhoc support ever. This means that we understand, know and fully document your business requirements inside out.

Expertise

Our team is made up of certified, highly experienced and trained technicians that are dedicated to providing your business with outstanding service.

Fixed Costs

With fixed cost monthly agreements you can budget easily and start saving money before you know it.

Local

We are completely Townsville based, which means no time differences and no offshoring. We'll also be at your office in a flash with no call out fees.

We Help You Grow

We share in your goal to see your business prosper. That’s why we make ourselves accountable for IT problems and are happy when you are happy.

Don't take our word for it. Hear from some of our clients.

I have been working with NQIT for nearly 2 years and have found them extremely professional, highly skilled, very fast, and above all else they always have put the needs of my business as their highest priority. Highly recommend!

Paul Malouf, Malouf Autos Mt Isa

Being in the construction industry we need flexibility to scale our business up or down as required, most of the times we need to make these changes fast. The NQIT helpdesk team has always been quick to respond to our changes and having a long withstanding relationship for almost 15 years with Eddie and his team has kept the LEE ELECTRIX business at the forefront of technology which has completely transformed the way we do business. Keep up the good work guys.
Simon Lee, Lee Electrix

Outstanding service and support! An IT merge for any company is a daunting thought but the team at NQIT made it a smooth transition. Thank you Eddie and Ant for your great service and for making the transition so smooth. I would highly recommend NQIT.
Rane Reguson, Reguson Property & Travel Group

There’s a reason why these guys say that they’re different and we can truly vouch for that statement. We never believed we’d see the day when our IT provider would be chasing us to get the job done, instead of waiting 2-3 weeks for a simple fix. Migration from our previous provider was a breeze and we can all sleep easy now. NQIT’s MYIT customer portal makes all the difference.
Jan Pool, ABIS Community Co-op Society

When our local Burdekin IT consultant retired it was imperative that we again seek a reliable and trustworthy agent to take care of all our IT requirements for our farming business. Engaging NQIT was such a relief! Eddie and Antony made us feel at ease and comfortable within the first few days. The onboarding process was key to us feeling we could trust our business IT was now in safe hands.
Caron Mugica, S&M Mugica

Eddie and his team have helped me transform the business over the last 15 years, now we run a very lean and efficient system with very little room for error and it just works! Rather than focus on business admin every day, now I have more time to myself and can focus more on spending quality time with my family and my dogs. All my office staff are happy with our IT and telephone systems which means less headaches for me. Cheers NQIT.
Vince Tullio, HT Plumbing Services